2/17/2023 0 Comments Using screensteps![]() So that was difficult because you had to know how to get to the tutorial through all of those levels. Our PDFs were in the tutorials link from our main website. Not only did it take less time to create content, but they are all able to contribute more articles because ScreenSteps was so easy to use.Īn added bonus was that the articles were no longer stuck in a PDF.Įven if we have awesome PDFs, they’re not searchable, so nobody is going to be able to discover them. With ScreenSteps, Arlen's team of 37 students were now all able to create content. It’s now so easy to make the tutorials, that when somebody says, “I wish you had a tutorial that talks about X” - instead of thinking, “Oh great.now I have to make a tutorial about that,” we think, “Well great! We can make another one about that.” When we saw it, my students were saying, 'We need this.' We were quite incredulous at how easy it was to use. When he tried it out for himself, he was hooked. The Solution: Simpler Tools with Better OutputĪrlen noticed that another department was using ScreenSteps, and he saw how quickly they were able to create the documentation. If it’s not available online where they are at, and easy to access, they’re not going to go there. Initially we thought, “That’s what faculty will want.” We figured that faculty would have the PDF sitting on their computer and whenever they needed to remember something, they’ll just open up that little quickstart guide and use it.īut that’s just not how people work anymore. The next challenge Arlen and his team faced was the format of their documentation. Not only was creation cumbersome, but so was trying to make any changes thereafter. The whole workflow process was laborious and it took so long for us to make any changes. So any time we wanted to make a change, even though a person might know the steps, we had to wait for one of the 3 students to come in and create the document in InDesign. ![]() But InDesign wasn't very intuitive for all of the student employees, so only a handful of his staff were able to create documentation. His team was using Adobe InDesign to create PDF guides. The biggest challenge Arlen Wilcock, BYU - Idaho's Faculty Technology Consultant, faced was content creation. We were thrilled when they decided to use ScreenSteps to help them face those challenges. Brigham Young University - Idaho (BYU-Idaho) has the same challenge as every other university when it comes to teaching students, parents, and faculty how to use campus technology.
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